Terms & Conditions

1. General

These Terms & Conditions govern the use of the Goldex Limited website and any business transactions conducted via this platform. By accessing or using our website, you agree to be legally bound by these terms. These terms apply to all services offered unless otherwise specified in a formal contract.

2. Availability

All products and services are subject to availability. Goldex Limited reserves the right to withdraw or modify products or services without notice. We are not liable for any lack of availability or temporary disruption.

3. Payment

Payment terms are set individually for each client through formal agreement. Unless stated otherwise, all invoices are due within 14 days. Late payments may incur interest and administrative fees in line with UK Late Payment legislation.

4. Returns

As a B2B company, Goldex Limited handles returns in accordance with contractual terms agreed with each client. We do not offer consumer-style returns or refunds unless explicitly agreed. Damaged or faulty items must be reported within 5 working days of delivery.

5. Delivery Details & Charges

Delivery times and costs vary depending on order size, destination, and agreed Incoterms. Any delivery dates quoted are estimates only and not guaranteed. We are not liable for delays caused by third parties.

6. Acknowledgement & Acceptance of Order

Orders are confirmed only upon receipt of written acceptance from Goldex Limited. Automated website communications are acknowledgments of receipt only and not confirmation of acceptance.

7. Privacy & Security

We are committed to protecting your data. Please refer to our Privacy Policy for details. We process data in accordance with the UK GDPR and Data Protection Act 2018.

8. Accuracy of Content

We make every effort to ensure information on this website is accurate and up to date. However, errors may occur. Goldex Limited is not liable for any inaccuracies or omissions.

9. Cross-through Pricing

Where pricing shows a “was” or strikethrough figure, this refers to the previously listed price and is for comparative purposes only. All prices are subject to contract and may be updated without notice.

10. Competition Terms and Conditions

From time to time, we may run promotional competitions or campaigns. Specific rules will apply to each and be published separately. Participation constitutes acceptance of those terms.

11. Ownership of Rights

All intellectual property rights on the site, including logos, content, and branding, are the property of Goldex Limited or licensed third parties. Reproduction without permission is strictly prohibited.

12. Law, Jurisdiction & Language

These terms shall be governed by English law. Any disputes will be subject to the jurisdiction of the courts of England and Wales. All contracts will be concluded in English unless otherwise agreed in writing.

13. Links to Other Websites

Our website may include links to external sites for convenience. Goldex Limited does not control or endorse these websites and is not responsible for their content or privacy practices.

14. Contact Details

For any queries, please contact:
Email: office@goldexgroup.uk
Phone: Upon request
Website: www.goldexgroup.uk

15. Company Information

Goldex Limited
UK Company No. 15536436
Registered Address: 3 Piccadilly Place, Manchester, England, M1 3BN
Email: office@goldexgroup.uk

By continuing to use this site or engage with our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.